Customer Service Officer/Retail Assistant Customer Australia Post and Lotto

Customer Service Officer/Retail Assistant Customer Australia Post and Lotto

Australia Post Retail Customer Service Officer Job Description

Australia Post, one of the largest postal service providers in Australia, is seeking to hire a Retail Customer Service Officer. The successful candidate will be responsible for providing exceptional customer service to Australia Post's retail customers. The job will be based in the Sydney area.

Key Responsibilities:

Greeting customers and helping them with their postal and retail needs

Processing cash and card payments and handling customer complaints

Maintaining store cleanliness and visual merchandising standards

Assisting customers with parcel pick-up and drop-off

Providing customers with product information and promoting sales

Customer Service Officer/Retail Assistant Requirements:

Excellent verbal and written communication skills

Ability to work in a fast-paced retail environment

Customer-focused attitude with a passion for providing exceptional service

Ability to work effectively in a team and independently

Flexibility to work weekdays, weekends, and public holidays as required

Knowledge of Microsoft Office and basic computer skills

Prior experience in a customer service or retail environment is preferred

Salary and Benefits:

The salary for this position is competitive and will be based on the candidate's experience and qualifications.

The successful candidate will also receive a range of benefits including superannuation, staff discounts, and career development opportunities.

If you are a customer-focused individual with excellent communication skills and the ability to work in a fast-paced retail environment, this could be the perfect job for you. Apply now to join the Australia Post team and help provide exceptional customer service to their retail customers.

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