Call Center Jobs 2023 Karachi Latest Advertisement Online Apply

Call Center Jobs 2023 Karachi Latest Advertisement Online Apply

Call Center Jobs 2023 Karachi Latest Advertisement Online Apply. If you are looking for a dynamic and challenging career in the call center industry, then The Embroider has some exciting opportunities for you. The company is currently seeking talented and motivated individuals to join its team in Karachi for the position of Call Center Representative.

As a Call Center Representative, you will be responsible for handling customer queries and providing them with top-notch service. You will work in a fast-paced environment, responding to customer calls and providing timely solutions to their problems. Your main objective will be to ensure customer satisfaction and build positive relationships with them.

Call Center jobs 2023 Key Responsibilities:

• Answering inbound calls and making outbound calls to customers.

• Responding to customer queries and providing them with accurate and timely information.

• Identifying customer needs and recommending suitable products and services.

• Updating customer records and ensuring all details are accurate and up-to-date.

• Resolving customer complaints and ensuring customer satisfaction.

• Meeting daily, weekly, and monthly targets.

Key Requirements:

• Excellent communication skills, both verbal and written.

• Ability to handle multiple tasks simultaneously.

• Strong problem-solving and analytical skills.

• Good knowledge of computer systems and software.

• Prior experience in a call center or customer service role is preferred.

• Flexibility to work in shifts.

Education and Experience:

• Intermediate or equivalent degree.

• Fresh graduates are also encouraged to apply.

The Embroider offers an attractive salary package, along with other benefits such as medical insurance, annual leaves, and performance-based bonuses. If you are passionate about customer service and are looking for an exciting career opportunity, then apply now and join the team at The Embroider.

Job Details

Job Type: Full-Time Jobs

Job Location: Karachi, Pakistan (Night Shift)

Industry: Call Center Jobs

Functional Area: Telemarketing Jobs

Total Positions: 7

Gender: Male

Age: 18 - 26 years

Education: Intermediate/A-Level

Degree Title: FSC / ICS / I.Com / Equivalent

Career Level: Entry Level

Salary: 20000 - 50000 / Monthly

Experience: Fresh

Posted Date: Feb 24, 2023

Apply By Date: May 24, 2023

Requirements:

The ability to quickly learn about products and services and effectively communicate their features to potential customers is required. Additionally, excellent communication and interpersonal skills are necessary, as is the ability to negotiate effectively and resolve customer complaints.

Job Specification:

The job involves contacting potential customers and informing them about the company's products or services, using scripted language to do so.

Skills Needed:

Fluency in English is a must, as well as basic computer knowledge, including familiarity with MS Excel and MS Word.

Salary & Incentives:

The position offers a base salary plus incentives, including punctuality allowance and target-based commission. Following a 3-month performance review, there is the possibility of a salary increase. The base salary is determined by the candidate's relevant experience, as well as their performance during a 1-week probationary period.